Cosori recalls over 2 million air fryers sold between 2018 and 2022 at retailers like Best Buy and Amazon due to a problem with the cord that could cause burns or fires if it overheats.
Popular kitchen appliances brand, Cosori has issued a voluntary air fryer recall due to fire and burn hazards. The move came after hundreds of the devices overheated, caught fire, or melted, causing minor injuries and property damage. About 250,000 units in Canada and 21,000 in Mexico have also been affected, Eyewitness News reports.
The air fryer recall, which was announced earlier this week, includes several Cosori models sold between June 2018 and December 2022. They were available to purchase from Best Buy, Target Home Depot, and various online retailers like Amazon. The company said the fire hazard was due to a faulty wire connection that caused them to overheat in some instances.
“After a thorough investigation, we determined that in extremely rare circumstances, the closed-end crimp connectors within the products can overheat. This would pose fire and burn hazards,” Cosori said about the air fryer recall. These crimps are responsible for establishing electrical connections between certain wires in the appliance.
“We are recalling certain air fryers out of an abundance of caution,” the kitchenware company said in a press statement via NPR. Cosori added that it is committed to the safety of those who love its air fryer products, and they sincerely apologize for any inconvenience caused by the recall. Owners of affected products should stop using the appliance and request a free replacement.
Unfortunately, the kitchen appliance company is not issuing refunds to customers affected by the air fryer recall. But the firm has promised to replace the cooking device with another Cosori product. Folks don’t need to show a receipt to start the process. However, they will need to share pictures of the recalled devices with the cord cut off in order to receive a replacement.
Despite the air fryer recall, Cosori ensures customers that their products routinely undergo rigorous testing for consumer safety. The appliances are also in full compliance with established industry standards. Anyone with questions or needing assistance can call the company’s toll-free support hotline at 888-216-5974, Monday to Friday, from 8 am to 5 pm EST.
Meanwhile, the Daily Mail says two air fryer models affected by the recall were available on the UK Amazon site. The Cosori product with model number CP158-AF is still available for £114.51, along with CO137-AF for £98.98. Both appliances appear to have been available to buy since July 20, 2022. But according to the company’s website, the exchange policy only applies to the United States, Canada, and Mexico.
To date, the Consumer Product Safety Commission has received reports of 205 air fryers impacted by the recall, catching fire, burning, melting, overheating, or smoking. There have been 10 reports of minor burns and 23 reports of minor property damage, the agency said on its website.
Cosori is a United States-based appliance maker owned by a Chinese company called the Vesync Corporation. Its popular kitchenware appliances are imported into the company by Atekcity Corporation, a small company located in Anaheim, California. One of the devices on the air fryer recall list was first sold on Amazon in 2019, where it was hailed as a best seller.